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Know your Client


 “Good morning Ricardo!” “Mr. Isaac, how are you this morning?” “Just fine thank you.” “Who is your friend?” “This is Melissa, she is an accounting student from up north; Melissa, this is my friend Ricardo, the owner of the plant.” “Welcome Melissa.” Ricardo and Isaac first met when Isaac opened the bar and was contemplating buying an ice maker. The ice plant owned by Ricardo, is the only one on the Island, and services all of the small bars and restaurants.

 “How is the solar and wind system working out Ricardo?” “It’s working very well; I have lots of power in the batteries today.” “That’s great.” “Would you like a tour Melissa?” “I would love that Ricardo, but I think we need to get our ice before you run out from the line-up.” “Not to worry my friend, I have already set aside Mr. Isaac’s ice.”

 Ricardo gives Melissa a tour of his facility, and in particular, the alternative energy systems he has in place. “The sun and wind are used to charge these batteries; and then the power is inverted to run my ice machines.” “I never knew how this worked Ricardo… this is amazing.” “The best part is when I am generating power I don’t need, it feeds back to the electricity company and they give me a credit on my bill; I hardly pay anything!” “Remember though Ricardo, there was a Capital Cost, and at some time you will have to replace the batteries.” “I remember Isaac. I am saving for that day like you told me.”

 Once the tour is over, they return to the warehouse, and start to load Isaac’s ice.

 “Do you remember when I talked about people skills being the most important part of being an Accountant Melissa?” “Yes I do.” “Once you get that into your head, the next is getting to know your clients and their business. Regardless of what they do: manufacturing, services, government, or private sector, people generally have a passion for what they do, and you taking an honest interest in them, and their business is paramount to a good working relationship.” “I never imagined that as an Accountant, I would put on a pair of hard toe boots and a helmet, and learn everything there is to know about making ice, including the systems used to power the facility.” “But that's precisely what an Accountant needs to do Melissa.”

One week away from our release of The Beancounter!

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Welcome to Isaac’s Insights!

Welcome to our page Isaac’s Insights!  Forward Looking Solutions is your mentor, and  Isaac McKnight is a fictitious character in our  Series of books. Through Isaac, we will share anecdotes on business related topics that are based on true stories, and will provide both insight, and entertainment.  To learn more about who we are, what what we do, and access our books and courses, please visit our website at: www.forwardlookingsolutions.ca as well as our facebook and instagram pages @forwardlookingsolutions.